Bill Insert

This month’s bill messages include: Happy Holidays from your friends at Kaukauna Utilities. Wishing you the best in 2025! Everybody needs a little help sometimes. Give us a call to learn more about available bill pay assistance programs or to set up a manageable payment arrangement. Our friendly customer service staff is available Monday through […]

This month’s bill messages include: The bills you receive from November to April will not reflect sales tax to comply with Wisconsin State Law. Kaukauna Utilities is once again an official collection site for this year’s Toys for Tots campaign! Stop by our main office to donate a new toy(s) and receive a free set […]

This month’s bill insert includes: Apply for Energy Assistance In-Person This month’s bill messages include: Budget Billing Recalculation – If you are a budget plan customer, please note the new budget amount beginning with this bill. The budget amount was calculated based on an average of your last twelve-monthly bills and your latest balance. If […]

This month’s bill inserts include: Kaukauna Library Fall Programs Budget Balance Options This month’s bill messages include: You’re invited! Badger Hydro has been serving KU customers for 10 years. Help us celebrate with a birthday party on Tuesday, October 1st from 4:00pm – 6:00pm at Hydro Park in Kaukauna! Event includes tours of Badger Hydro, […]

This month’s bill inserts include: Electric/Water Service Rate Schedule Environmentally Responsible – Choose Renewable This month’s bill messages include: If tree branches touch an electric line, bad things could happen. So, KU urges homeowners to leave the trimming to us! Never attempt to trim any trees or vegetation growing near power lines. If you have […]

This month’s bill messages include: Utility services may be interrupted by unanticipated events like storms. To ensure your safety and keep you informed during emergencies, please update your contact information with us. This allows KU to notify you of outages, updates, and restoration time for electric and Kaukauna water services. Remember to have an emergency […]

This month’s messages include: Utility services may be interrupted by unanticipated events like storms. To ensure your safety and keep you informed during emergencies, please update your contact information with us. This allows KU to notify you of outages, updates, and restoration time for electric and Kaukauna water services. Remember to have an emergency kit […]

This month’s insert includes: Electrical Safety Coloring Contest Kaukauna Library Summer Programs This month’s messages include: Sales tax is charged on the electric portion of residential utility bills from May 1 through October 31. You will see sales tax reflected on this bill. Also, if you are a City of Kaukauna sewer customer, Seasonal Sewer […]

This month’s bill inserts include: Residential Bill of Rights Tree Trimming/Electrical Code This month’s bill messages include: MyAccount – Kaukauna Utilities has received an increased number of calls from customers falling victim to mail theft. Help protect yourself with paperless billing! Paperless billing also helps to reduce clutter piles and saves trees! Enroll in paperless […]

This month’s bill inserts include: Focus on Energy Free Packs This month’s bill messages include: Kaukauna Utilities, along with the City of Kaukauna, will hold their annual Electronics Recycling Event on Saturday, April 20, 2024, from 8:00 – 11:00 am at Kaukauna Utilities Warehouse (300 Island Street, Kaukauna). Entrance is off of Elm Street. Please […]