Bill Insert

This month’s messages include: Utility services may be interrupted by unanticipated events like storms. To ensure your safety and keep you informed during emergencies, please update your contact information with us. This allows KU to notify you of outages, updates, and restoration time for electric and Kaukauna water services. Remember to have an emergency kit […]

This month’s insert includes: Electrical Safety Coloring Contest Kaukauna Library Summer Programs This month’s messages include: Sales tax is charged on the electric portion of residential utility bills from May 1 through October 31. You will see sales tax reflected on this bill. Also, if you are a City of Kaukauna sewer customer, Seasonal Sewer […]

This month’s bill inserts include: Residential Bill of Rights Tree Trimming/Electrical Code This month’s bill messages include: MyAccount – Kaukauna Utilities has received an increased number of calls from customers falling victim to mail theft. Help protect yourself with paperless billing! Paperless billing also helps to reduce clutter piles and saves trees! Enroll in paperless […]

This month’s bill inserts include: Focus on Energy Free Packs This month’s bill messages include: Kaukauna Utilities, along with the City of Kaukauna, will hold their annual Electronics Recycling Event on Saturday, April 20, 2024, from 8:00 – 11:00 am at Kaukauna Utilities Warehouse (300 Island Street, Kaukauna). Entrance is off of Elm Street. Please […]

This month’s bill inserts include: Bill Pay Assistance This month’s bill messages include: Kaukauna Utilities is proud to be a public power utility. This means we are COMMUNITY-OWNED, NOT-FOR-PROFIT, AFFORDABLE, RELIABLE, and ENVIRONMENTALLY RESPONSIBLE! Visit www.publicpower.org to learn more about why a public power utility is so advantageous. Please help us reduce energy and keep […]

This month’s bill inserts include: 2023 Year in Review Water Quality & Satisfaction Survey This month’s bill messages include: Happy New Year from us all at Kaukauna Utilities! Best wishes for health, happiness and prosperity in 2024! Please help us reduce energy and keep our roadways well lit. Day burners are streetlights that run continuously. […]

This month’s bill messages include: Happy Holidays from your friends at Kaukauna Utilities. Wishing you the best in 2024! Everybody needs a little help sometimes. Give us a call to learn more about available bill pay assistance programs or to set up a manageable payment arrangement. Our friendly customer service staff is available Monday through Friday, 7:30am […]

This month’s bill inserts include: Rate Summary Sheet This month’s bill messages include: The bills you receive from November to April will not reflect sales tax to comply with Wisconsin State Law. Attention Kaukauna Utilities Water Customers: October 16, 2023, water rates increased by 35.76%. Your current bill is pro-rated based on the number of […]

This month’s bill inserts include: PSC Bill of Rights This month’s bill messages include: Budget Billing Recalculation – If you are a budget plan customer, please note the new budget amount beginning with this bill. The budget amount was calculated based on an average of your last twelve monthly bills and your latest balance. If […]

This month’s bill inserts include: Kaukauna Public Library Fall Newsletter Information for Budget Payment Plan Customers Public Notice to All KU Customers – Water Rate Increase This month’s bill messages include: Kaukauna Utilities will begin residential semi-annual hydrant flushing on Monday, September 18, 2023. Flushing will take about 3 weeks to complete. If you notice […]