News

Kaukauna Utilities (KU) is excited to share updates regarding the ongoing water treatment project, which will enhance water quality for the community by transitioning to a reverse osmosis (RO) treatment process. As part of the continuous efforts to provide safe and reliable water, KU is committed to keeping customers informed every step of the way. […]

Kaukauna Utilities is an official collection location for this year’s Toys for Tots campaign! Stop by our main office to make a donation of a new toy(s) and receive a free set of LED holiday lights! Donations accepted through December 8th.

This month’s bill messages include: The bills you receive from November to April will not reflect sales tax to comply with Wisconsin State Law. Kaukauna Utilities is once again an official collection site for this year’s Toys for Tots campaign! Stop by our main office to donate a new toy(s) and receive a free set […]

This month’s bill insert includes: Apply for Energy Assistance In-Person This month’s bill messages include: Budget Billing Recalculation – If you are a budget plan customer, please note the new budget amount beginning with this bill. The budget amount was calculated based on an average of your last twelve-monthly bills and your latest balance. If […]

Struggling with energy costs? Apply for energy assistance in-person! Monday, October 21, 2024 11:00am – 1:00pm Kaukauna Utilities – 777 Island St., Kaukauna As the heating season approaches, we’re making it easier for you to get the help you need. An Energy Services representative will be available in-person at our utility office on Monday, October […]

The Kaukauna Utilities Water Department will begin residential semi-annual flushing on Monday, September 16, 2024.  The flushing will be done during daylight hours from 7:00 a.m. to 3:00 p.m.  The flushing will take approximately three (3) weeks to complete. Kaukauna Utilities customers are advised to check for discoloration prior to washing any clothes.  If employees […]

This month’s bill inserts include: Kaukauna Library Fall Programs Budget Balance Options This month’s bill messages include: You’re invited! Badger Hydro has been serving KU customers for 10 years. Help us celebrate with a birthday party on Tuesday, October 1st from 4:00pm – 6:00pm at Hydro Park in Kaukauna! Event includes tours of Badger Hydro, […]

Badger Hydro turns 10, and you’re invited! Badger Hydro has been serving KU customers with low-cost, clean energy for a decade, and it’s time to celebrate! We’re throwing a big birthday party, and everyone’s invited! Join us on Tuesday, October 1st between 4:00pm – 6:00pm at Hydro Park in Kaukauna for an evening of family […]

In the coming weeks, you will see Ferguson Waterworks painting fire hydrants on the south side of Kaukauna. This project is important for maintenance and upkeep, improving aesthetics, enhancing visibility for emergency personnel (especially in winter), and updating the color coding to follow National Fire Protection Association (NFPA) guidelines. Hydrant colors will be based on […]

This month’s bill inserts include: Electric/Water Service Rate Schedule Environmentally Responsible – Choose Renewable This month’s bill messages include: If tree branches touch an electric line, bad things could happen. So, KU urges homeowners to leave the trimming to us! Never attempt to trim any trees or vegetation growing near power lines. If you have […]