We all deserve a helping hand! Help with your utility bill is within easy reach. Contact us today to learn more. The moratorium on residential service disconnection ends April 15th each year. Customers with a past due balance are encouraged to contact Kaukauna Utilities Customer Service Department for payment arrangements. We understand customers have unique circumstances […]
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This month’s bill inserts include: Bill Pay Assistance This month’s bill messages include: Kaukauna Utilities is proud to be a public power utility. This means we are COMMUNITY-OWNED, NOT-FOR-PROFIT, AFFORDABLE, RELIABLE, and ENVIRONMENTALLY RESPONSIBLE! Visit www.publicpower.org to learn more about why a public power utility is so advantageous. Please help us reduce energy and keep […]
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Climate change and the reliance on fossil fuels has been a growing concern over the last few decades. The combustion of fossil fuels releases greenhouse gases (carbon dioxide and other carbon compounds) into the atmosphere. These greenhouse gases blanket the Earth, trapping the sun’s heat and advancing climate change. Due to the growing concern, organizations […]
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Kaukauna Utilities (KU) is committed to delivering safe and reliable drinking water to our community. With the upcoming completion of a water study, KU is looking at potential water system enhancements and updates to aging infrastructure. To ensure KU continues to meet and exceed customer expectations, KU invites you to participate in a Water Quality […]
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This month’s bill inserts include: 2023 Year in Review Water Quality & Satisfaction Survey This month’s bill messages include: Happy New Year from us all at Kaukauna Utilities! Best wishes for health, happiness and prosperity in 2024! Please help us reduce energy and keep our roadways well lit. Day burners are streetlights that run continuously. […]
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This month’s bill messages include: Happy Holidays from your friends at Kaukauna Utilities. Wishing you the best in 2024! Everybody needs a little help sometimes. Give us a call to learn more about available bill pay assistance programs or to set up a manageable payment arrangement. Our friendly customer service staff is available Monday through Friday, 7:30am […]
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In 2022, the Kaukauna Utilities (KU) Commission approved a water system study to be conducted by CBS Squared, Inc (CBS²). With a local office in Appleton, CBS² is a civil engineering and architectural firm that provides a full range of professional services for public and private sector clients throughout the Midwest. The purpose of the […]
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This month’s bill inserts include: Rate Summary Sheet This month’s bill messages include: The bills you receive from November to April will not reflect sales tax to comply with Wisconsin State Law. Attention Kaukauna Utilities Water Customers: October 16, 2023, water rates increased by 35.76%. Your current bill is pro-rated based on the number of […]
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Kaukauna, WI – On October 18, 2023, the U.S. Department of Energy (DOE) selected Kaukauna Utilities (KU) to receive $3 million that will further KU’s tradition of delivering affordable, clean energy to the communities that it serves. The funds will help KU to enhance electric system reliability and resiliency and upgrade infrastructure while maintaining cost effective rates for […]
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This month’s bill inserts include: PSC Bill of Rights This month’s bill messages include: Budget Billing Recalculation – If you are a budget plan customer, please note the new budget amount beginning with this bill. The budget amount was calculated based on an average of your last twelve monthly bills and your latest balance. If […]
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