News

In this past year, due to the efforts of our amazing staff, we have continued the 110-year proud tradition of providing safe, reliable, and cost-effective utilities to our 16,000+ customers. We completed a new Strategic Intent, which is our guiding direction for the next three years. Our team has rallied behind our new values of […]

This month’s bill inserts include: 2022 Year in Review This month’s bill messages include: Happy New Year from us all at Kaukauna Utilities! Best wishes for health, happiness and prosperity in 2023! Please help us reduce energy and keep our roadways well lit. Day burners are streetlights that run continuously. They should shut off, but […]

We have been made aware of a phone scam which offers holiday gift cards to customers who provide credit card information. This is a SCAM! Kaukauna Utilities will never ask customers for credit card information over the phone. Those who receive the call should not provide any personal or banking information!

This month’s bill inserts include: Individual Water Saving Appliances This month’s bill messages include: Happy Holidays from your friends at Kaukauna Utilities. Wishing you the best in 2023! Everybody needs a little help sometimes! Give us a call to learn more about available bill pay assistance programs or to set up a manageable payment arrangement. Our friendly […]

It’s GIS day! GIS day is a worldwide event that celebrates the technology of Geographic Information Systems (GIS).  What is GIS Day? In summary, GIS is the technology that best understands ‘where’. In other words, GIS can capture, display, and analyze location data to help make powerful decisions. How does KU utilize GIS? KU continues […]

This month’s bill messages include: Electric charges for residential dwellings are tax exempt during the winter months. Your bill will not reflect sales tax from November to April to comply with Wisconsin State Law. Kaukauna Utilities is an official collection location for this year’s Toys for Tots campaign! KU customers who donate new toys will […]

Kaukauna Utilities, the community’s locally owned, not-for-profit municipal electric utility, participated in the WPPI Energy Annual Meeting on Sept. 15, 2022, in Middleton, Wis. The utility is a member-owner of WPPI Energy, a not-for-profit wholesale energy provider and joint action agency. Welcomed into the WPPI Joint Action Hall of Fame this year was Jeff Feldt, […]

This month’s bill inserts include: Electric Rates This month’s bill messages include: Budget Billing Recalculation – If you are a budget plan customer, please note the new budget amount beginning with this bill. The budget amount was calculated based on an average of your last twelve monthly bills and your latest balance. If you have […]

Kaukauna Utilities is hosting a Public Power Week event to celebrate the benefits of a local utility! Stop by Hydro Park on Tuesday, October 4th between 4:00pm – 5:30pm for visits at Badger Hydro Plant, bucket truck rides, popcorn, water conservation kits, some great giveaways, and more! Following the open house, we will host a […]

This month’s bill messages include: Pro-rated rates – The Public Service Commission of Wisconsin has approved an electric rate adjustment effective September 1, 2022. Bills issued in September are prorated based on the number of billing days on both the old and the new rates. A new summary rate sheet will be included with your […]