October 2022 Bill Inserts

This month’s bill inserts include: Electric Rates This month’s bill messages include: Budget Billing Recalculation – If you are a budget plan customer, please note the new budget amount beginning with this bill. The budget amount was calculated based on an average of your last twelve monthly bills and your latest balance. If you have […]

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Public Power Week 2022 – Celebration

Kaukauna Utilities is hosting a Public Power Week event to celebrate the benefits of a local utility! Stop by Hydro Park on Tuesday, October 4th between 4:00pm – 5:30pm for visits at Badger Hydro Plant, bucket truck rides, popcorn, water conservation kits, some great giveaways, and more! Following the open house, we will host a […]

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September 2022 Bill Messages

This month’s bill messages include: Pro-rated rates – The Public Service Commission of Wisconsin has approved an electric rate adjustment effective September 1, 2022. Bills issued in September are prorated based on the number of billing days on both the old and the new rates. A new summary rate sheet will be included with your […]

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Hydrant Flushing – Fall 2022

The Kaukauna Utilities Water Department will begin residential semi-annual flushing on Monday, September 26, 2022.  The flushing will be done during daylight hours from 7:30 a.m. to 3:00 p.m.  The flushing will take approximately three (3) weeks to complete. Kaukauna Utilities customers are advised to check for discoloration prior to washing any clothes.  If employees […]

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Kaukauna Utilities Celebrates National Hydropower Day

Hydro Day recognizes hydropower’s contributions to America’s clean, renewable energy mix For over 135 years, hydropower has powered America with clean, renewable energy. In recognition of America’s first renewable, Kaukauna Utilities (KU) is pleased to celebrate National Hydropower Day. National Hydropower Day celebrates hydropower’s undeniable contributions to America’s clean energy infrastructure. As the renewable resource […]

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Commission President Lee Meyerhofer elected to national advocacy role

Kaukauna Utilities Commission President Lee Meyerhofer has been elected as first vice chair of the American Public Power Association’s (APPA) Policy Makers Council. Next year he will serve as vice chair, and in 2024 Meyerhofer will lead the PMC as chair while also serving a one-year term on the APPA Board of Directors. The APPA […]

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Updated Lobby Hours

Effective July 15th, 2022, Kaukauna Utilities lobby hours will be as follows: Monday – Thursday, 9:00 a.m. – 4:00 p.m. Friday, 9:00 a.m. – 12:00 p.m. Business hours remain the same – Monday – Friday, 7:30 a.m. – 4:00 p.m. As always, customers are encouraged to call our Customer Service Department with any account related […]

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Providing Customers with Reliable, Responsible Power

Kaukauna Utilities has been providing reliable, responsible power to customers for 110 years. This summer is no exception. As the community’s locally owned utility, we work with our wholesale power supplier WPPI Energy to meet the electric needs of the homes and businesses we serve. We have sufficient resources in place to meet our customers’ […]

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Annual Water Quality Report – 2021

The 2021 Annual Water Quality Report is now available; watch your mailbox for a copy! This report highlights all testing during calendar year 2021, as well as other helpful information that pertains to your drinking water. As always, please call the water department with any questions or concerns – 920-858-9180. https://www.kaukaunautilities.com/wp-content/uploads/2022/06/Water-Quality-Report-2021.pdf

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Hydrant Flushing – Spring 2022

The Kaukauna Utilities Water Department will begin residential semi-annual flushing on Monday, May 23rd, 2022.  Hydrant flushing will be done during daylight hours from 7:30 a.m. to 3:00 p.m. The flushing will take approximately three (3) weeks to complete. Kaukauna Utilities customers are advised to check for discoloration prior to washing any clothes. If employees from […]

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