Kaukauna Utilities’ Water Department invites customers to join us for an Open House on Tuesday, June 7th from 2pm-6pm at KU Well No 8 – 311 Delanglade St., Kaukauna. Water Department staff, along with General Manager, Michael Avanzi, will be on-site to answer questions. Stop by to take a tour of the well and learn […]
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Governor Evers has declared May 7th, 2022 as Dam Safety Awareness Day in the state of Wisconsin. While dams are vital to hydroelectric production, they can pose potential drowning hazards. Remember to always use caution when near dams, and be aware of the surrounding areas. Click here for safety tips when on land or in […]
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This month’s bill inserts are now available: Kaukauna Public Library Newsletter Tree Trim/Electric Code
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Attn Water Customers – The Kaukauna Utilities Water Department will implement a new and improved water treatment method by changing the chemical used in the water treatment process from sodium silicate to a polyphosphate ortho blend. The process of this chemical switchover will begin on Monday, May 16th, 2022. The benefits of this chemical change […]
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Kaukauna Utilities is conducting a survey for the small to midsize businesses it serves, with the goal of gathering insight on overall satisfaction with the utility. The utility will use the information to determine how it can best support the community’s development and economic growth, while ensuring local businesses receive safe, reliable, and affordable service. […]
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SCAM ALERT – We have been made aware of a phone scam requesting immediate payment due to a billing error and if payment is not made, the customer will be disconnected. THIS IS A SCAM! Kaukauna Utilities will never ask customers to make an immediate payment over the phone to avoid disconnection. Those who receive […]
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Kaukauna Utilities, along with the City of Kaukauna, will hold their annual Electronics Recycling Event on Saturday, April 23, 2022 from 8:00-11:00am at the Kaukauna Utilities Warehouse (300 Island Street, Kaukauna) – enter from Elm St. See this flyer for details on this year’s event. Event questions? Call 920.955.3760. FREE TO RECYCLE ELECTRONICS Please remove batteries from your […]
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Calling all kids! Sharpen your colored pencils and bust out your crayons for the Kaukauna Utilities Lineworker Appreciation Day Coloring Contest! Deadline for entry is April 12th. Lineworkers have one of the most dangerous jobs in America. Men and women often brave the most extreme weather elements to restore power. On April 18th, help us show appreciation […]
More »Kaukauna Utilities Commitment to Reliability During Times of Uncertainty March 2022 The U.S. electric power industry, including Kaukauna Utilities, has an essential responsibility to protect the physical integrity of the electric grid. We take our responsibility very seriously. All water infrastructure within the KU service territory utilizes extensive physical security measures. In 2021, a Risk […]
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The moratorium on residential service disconnection ends April 15th each year. Customers with a past due balance are encouraged to contact Kaukauna Utilities Customer Service Department for payment arrangements. We understand customers have unique circumstances and hardships. Our goal is not to disconnect, but to be flexible and work with each individual customer’s needs. Our […]
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