SCAM ALERT – We have been made aware of a phone scam requesting immediate payment due to a billing error and if payment is not made, the customer will be disconnected. THIS IS A SCAM! Kaukauna Utilities will never ask customers to make an immediate payment over the phone to avoid disconnection. Those who receive […]
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Kaukauna Utilities, along with the City of Kaukauna, will hold their annual Electronics Recycling Event on Saturday, April 23, 2022 from 8:00-11:00am at the Kaukauna Utilities Warehouse (300 Island Street, Kaukauna) – enter from Elm St. See this flyer for details on this year’s event. Event questions? Call 920.955.3760. FREE TO RECYCLE ELECTRONICS Please remove batteries from your […]
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Calling all kids! Sharpen your colored pencils and bust out your crayons for the Kaukauna Utilities Lineworker Appreciation Day Coloring Contest! Deadline for entry is April 12th. Lineworkers have one of the most dangerous jobs in America. Men and women often brave the most extreme weather elements to restore power. On April 18th, help us show appreciation […]
More »Kaukauna Utilities Commitment to Reliability During Times of Uncertainty March 2022 The U.S. electric power industry, including Kaukauna Utilities, has an essential responsibility to protect the physical integrity of the electric grid. We take our responsibility very seriously. All water infrastructure within the KU service territory utilizes extensive physical security measures. In 2021, a Risk […]
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The moratorium on residential service disconnection ends April 15th each year. Customers with a past due balance are encouraged to contact Kaukauna Utilities Customer Service Department for payment arrangements. We understand customers have unique circumstances and hardships. Our goal is not to disconnect, but to be flexible and work with each individual customer’s needs. Our […]
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This month’s bill inserts are now available: Bill Pay Assistance Available
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Michael Avanzi, our new General Manager, has been on board for about three months now. And we wanted to give you, our customers, the chance to get to know him a bit better. See below for a Q&A with Michael – favorite things about our community, expertise and knowledge, the future of KU, and more! […]
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This month’s bill inserts are now available: 1000 Islands 2022 Tree Seeding Sale
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Kaukauna Utilities is proud to help in the educational efforts of our community’s youth. High school seniors, whose parents or legal guardians are customers of Kaukauna Utilities, are eligible for these scholarships. Application due Tuesday, March 1st. Click here for more information.
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After an ever-changing pandemic year, 2021 brought its own challenges that were met with employee resiliency and strength. While the world continued to throw curveballs, Kaukauna Utilities continued to move forward and provide customers with the same reliable, competitively priced, and responsible service they’ve always been able to count on for 110 years. Check out […]
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