We want your feedback: Kaukauna Utilities to survey residential customers. In order to serve customers better, Kaukauna Utilities is conducting a residential survey to gather insights on overall satisfaction with the local utility. Kaukauna Utilities’ customers may receive a letter in April asking for their feedback about the quality of customer service the utility provides. […]
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The Kaukauna Utilities Water Department will begin residential semi-annual flushing on Monday, April 19, 2021. The flushing will be done during daylight hours from 7:30 a.m. to 3:00 p.m. The flushing will take approximately three (3) weeks to complete. Kaukauna Utilities customers are advised to check for discoloration prior to washing any clothes. If employees […]
More »The moratorium on residential service disconnection ends April 15th each year. Customers with a past due balance are encouraged to contact Kaukauna Utilities Customer Service Department for payment arrangements. We understand customers have unique circumstances and hardships. Our goal is not to disconnect, but to be flexible and work with each individual customer’s needs. Our […]
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SCAM ALERT – We have been made aware of a phone scam requesting immediate payment due to a billing error and if payment is not made, the customer will be disconnected. This is a scam! Kaukauna Utilities will never ask customers to make an immediate payment over the phone to avoid disconnection. Those who receive […]
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Kaukauna Utilities, along with the City of Kaukauna, will hold their annual Electronics Recycling Event on Saturday, April 24, 2021 from 8:00-11:00am at the Kaukauna Utilities Warehouse (300 Island Street, Kaukauna) – enter from Elm St. See this flyer for details on this year’s event. Free electronics: CPU Towers iPods CD Players Coffee Machines Power Supplies Drills […]
More »The Wisconsin Department of Administration (DOA) is partnering with members of the Wisconsin Community Action Program Association, as well as Energy Services, Inc., to assist eligible renters impacted by the COVID-19 pandemic and need help with their rent, utilities, and/or other housing stability. Kaukauna Utilities customers should contact the WERA if you are behind on […]
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This month’s bill inserts are now available: 1000 Islands 2021 Tree Seedling Sale
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To kick off 2021 on a positive note and engage the children of our community, Kaukauna Utilities is hosting a ‘Decorate Your Mask’ coloring contest to honor our heroes – all essential workers! The coloring contest is for children ages 4-12 and runs through Friday, February 26th. Official contest rules, along with the coloring sheet, […]
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This month’s bill inserts are now available: Kaukauna Utilities – 2020 Year in Review
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Kaukauna Utilities General Manager Jeff Feldt was recently re-elected to two leadership roles for WPPI Energy. At the annual meeting held September 17, Feldt was re-elected to the Executive Committee, and on October 22, Feldt was re-elected as Chair of the WPPI Energy Board of Directors. Together through WPPI Energy, Kaukauna Utilities and 50 other […]
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