Start Service
If you are a new customer to Kaukauna Utilities or if you are simply moving from one address to another and are a current customer, you need to fill out an Application for Service for billing purposes.
We must have two days advance notice to process your application.
Complete Application Online:
Apply OnlinePrint and Mail PDF Application:
Application for Service Customer Consent Waiver Form Validation FormStop Service
Use this form only if you are moving out of the Kaukauna Utilities service area and are closing your account. You can also terminate service by calling our office at (920) 462-0234.
Terminate Service FormUpgrade Service
Kaukauna Utilities line crew is available on Tuesdays and Fridays to do service upgrades. KU does require a 48 hour notice for scheduling.
Just click on the links below for an application. Print, fill out and bring in to our office located at 777 Island Street in Kaukauna. Applications can also be mailed to Kaukauna Utilities, PO Box 1777, Kaukauna WI 54130-7077 or faxed to (920) 766-7698.
Residential Service ApplicationNew Construction
Please complete the form that is applicable to you and return it to us in person or via email, regular mail or fax.
Kaukauna Utilities line crews are available for new service connects on Tuesdays and Fridays. KU does require a 48-hour notice.
Residential Service Application Non-Residential Service Application Wiring Compliance and Certification FormPrint and Mail PDF: If you prefer to complete a printed application and return by mail, you may find printable versions here: Residential Service Application and Non-Residential Service Application.
Time of Day Rate
Kaukauna Utilities offers residential customers two time of day rate options – RG2 and RG3 (nighttime EV charging plan).
| RG2 | |
| Customer Charge: $13.00 per month – single phase $25.00 per month – three phase |
Energy Charge: $0.1729 on-peak + PCAC $0.0640 off-peak + PCAC |
| The on-peak period is 8:00am – 8:00pm, Monday through Friday. | |
| RG3 (Nighttime EV Charging Plan) | |
| Customer Charge: $13.00 per month – single phase $25.00 per month – three phase |
Energy Charge: $0.1499 on-peak + PCAC $0.0623 off-peak + PCAC $0.1007 standard hours + PCAC |
| Off-peak period is 12:00am to 5:00am every day; on-peak period is 3:00pm to 7:00pm Monday-Friday, excluding holidays; standard rates apply during all other hours. | |
Click the link below for an application. Print, fill out and bring in to our office located at 777 Island Street in Kaukauna. Applications can also be mailed to Kaukauna Utilities, PO Box 1777, Kaukauna WI 54130-7077 or faxed to (920) 766-7698.
Time Of Day Rate Application
